Play Footy 9ja: Support

Need help?

Email us at info.football@chairpact.com, and we'll get back to you as soon as we can.

How do I cancel a booking? Open the session from your Profile and use the Cancel option. For spot bookings, cancellations made more than 24 hours before the session start time are fully refunded. For whole pitch bookings, cancellations made more than 72 hours before the session start time are fully refunded.
What happens if my session is cancelled? You get a full refund automatically, and there is nothing for you to request. This applies whether the session was cancelled because it did not reach the minimum number of players, or because the venue cancelled it. The session is marked as cancelled in the app, along with the reason, and we send you a notification if you have notifications switched on.
I paid, but my booking is missing. Email us with your phone number and the approximate time of payment, and we'll look into it.
How do I delete my account or my data? Open your Profile and use the Delete Account option, or email us. Either way, we'll process your request within 30 days.